SUPPORT CALLS
Continued guidance from the expert you already visited.
Your Ngongo visit is the beginning of the relationship. After completing a Discovery or Immersion, you can stay connected to the same expert as you begin putting what you saw into practice. When new questions, problems or important decisions arise, book a paid 30- or 60-minute Support Call with someone who already understands the journey you are trying to take.
You are not on your own as you move forward.
Call confirmed
Tafadzwa M.
Your Expert
You
Visitor
Duration
Secure payment through Ngongo
Why Support Calls matter
Make better decisions
Talk through important choices before committing more time or money.
Work through real problems
When something goes wrong or does not go as expected, reconnect with someone who has already travelled the path.
Understand the market
Ask about customers, demand, competition, pricing, margins and what may be changing.
You are not on your own
Stay connected to someone who already knows what you are trying to build and understands where you started.
How Support Calls work
Complete an in-person visit
Start with a Discovery or Immersion and spend time with the expert in their real environment.
Unlock continued access
Once your eligible visit is complete, Support Calls with that same expert can become available.
Book when you need guidance
Choose 30 or 60 minutes, select an available time and pay through Ngongo.
Keep moving forward
Return when a real question, problem or decision appears as your own journey develops.
Support Calls are booked separately from your in-person experience.
What can you use a Support Call for?
What a Support Call is — and is not
- Paid online follow-up
- Continued access after an in-person visit
- With the same expert you already met
- Practical discussion around your real situation
- Support for questions, problems and decisions
- Something you can return to as your journey develops
- A public consultation service
- A general tutoring marketplace
- A classroom course
- A replacement for the in-person experience
- Access to experts you have never visited
- A one-size-fits-all programme
Need continued support?
Keep learning from the same person as you build.
If you have not yet completed an eligible Discovery or Immersion, start by finding an expert whose story and journey feel relevant to yours.
QUESTIONS